Wednesday, December 8, 2010

Keeping Google Places Up To Date

[Cross-posted from the Hotpot Community blog]

Lots of things can change about a business — it can close, move, or change operating hours. As you rate places on Hotpot, you may notice that the business information on Google Places isn’t always completely accurate. You may even find duplicate listings for the same business.

Many of you have asked how you can help us keep the information about a place up to date. As a local expert, you can tell us about outdated information, or even change it yourself on the Place page.

Edit details on an unverified listing

There are two ways to fix business information on Google Maps. For unverified listings, you can click the Edit Details or Edit this place links on the Place page to correct the address, homepage, location, phone number, or business categories of the place. Once you’ve made an edit, we’ll verify that it’s correct and make the change on Google Maps.

Report a problem on a verified listing

Where available, you can use the Report a Problem link to tell us about incorrect information in a verified listing, such as:

Add a place

Finally, you can also use the Report a Problem link below Maps search results to add a new place. If you search for the business on Google Maps and can’t find it, click Report a Problem at the bottom of the search results. From there, choose A place is missing from Google Maps and follow the steps to add a new place to Maps. Once the place is added, you can easily rate it on the Place page.

The place editing features are not currently available in all countries. Don’t worry, we’re working hard to make this available in more places. In the meantime, if you don’t see the Report a Problem tool in your Google Maps viewport, we encourage you to get in touch
with your local data provider and request edits or updates to the information on Maps.

Thanks for helping to keep local information on Google Maps correct and up-to-date!
Posted by Cecelia Stewart, Strategist Google Places and Hotpot